WijZijnWaterproof
WijZijnWaterproof helps residents prepare for large-scale flooding. Climate and water data are translated into realistic VR/3D scenarios, allowing residents to see what flooding could mean for their own street and home. They are then supported in working together to make concrete preparations and agreements with one another. The approach pays particular attention to vulnerable residents, aiming to strengthen the resilience and mutual self-reliance of neighbourhoods. In phase 1, Witteveen+Bos and C4Real are investigating technical and social feasibility, data linkages, privacy, and opportunities for scaling up through municipalities, among other things. Source: public phase 1 summaries, RVO
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Achter de voordeur
Behind the Front Door is a mixed reality experience that puts civil servants at the table with a resident who's stuck in their dealings with the government. Working with key stakeholders, directors and professional actors, recognisable situations are turned into true-to-life scenarios – for example, an incomprehensible letter or a service desk where someone hits a dead end. A reflection session follows afterwards. Dutch Rose Media/4DR Studios is carrying out the feasibility study in collaboration with BUas and the municipality of Eindhoven. Source: public phase 1 summaries, RVO
WijkWijs
WijkWijs is a mobile app that helps residents prepare for a crisis at neighbourhood level. Under normal circumstances, users follow a playful AR trail past emergency facilities and key locations in their own neighbourhood, complete with immersive explanations and an AI assistant. When the internet goes down, the app switches to an offline crisis mode featuring a local map, and the on-device AI assistant remains available. The feasibility study is being carried out by Dutch Rose Media/4DR Studios in Eindhoven, with Magic Trailz and Mear Fryslân as operational partners and the municipality of Eindhoven serving as the test site. Source: public phase 1 summaries, RVO
Onzichtbare Helden: immersive buurttraining voor collectief handelen in crises
Invisible Heroes is a mixed reality neighbourhood training in which residents experience a crisis in their own area together. Using a VR headset, they see digital crisis information about their own street, for example during a prolonged power outage, flooding or a heatwave. Together, they practise the role they and their neighbours can play. The training is designed for municipalities and safety regions to prepare residents for situations where emergency services cannot be everywhere at once. Its contribution to social inclusion and cohesion lies here: neighbours who barely knew each other experience something meaningful together and discover each other's strengths, regardless of language, background or education. Everyone has something to offer. This builds trust in the street, even outside crisis situations. The first customers are municipalities and safety regions. In phase 1, Inner Group is researching feasibility in 2 pilot sites, together with the fire service, Rotterdam-Rijnmond Safety Region, immersive designers (Framespace) and welfare organisations. Source: public phase 1 summaries, RVO
LifeSwap XR: ervaar de wereld achter de voordeur
LifeSwap XR is an immersive learning and reflection experience for key figures and professionals in the social domain. Users work through realistic XR scenarios covering topics such as debt assistance and financial security, experience different perspectives, and make choices. Guided reflection then translates the experience into concrete action points and working agreements. The innovation is not a standalone VR experience, but a scalable learning and reflection approach that can be deployed locally and later expanded to other municipal domains, such as the Social Support Act (Wmo), participation, youth care and civic integration. The solution is aimed at, among others, neighbourhood team professionals, social workers, and customer contact and policy staff. LifeSwap XR helps professionals better understand residents' everyday reality, communicate more thoughtfully, and make more suitable referrals. In doing so, it aims to help build trust and reduce drop-out in public services. Source: public phase 1 summaries, RVO
EmpathieSim: wandel in de schoenen van kwetsbare burgers
EmpathieSim is an interactive experience that lets key figures feel first-hand what it's like to get stuck in red tape with the government. Participants step into the shoes of a resident who, for example, receives a complicated letter or has to use a website with DigiD. Their choices affect both the outcome and the character's emotions. The solution is aimed at key figures, civil servants and policymakers, and is being developed for municipalities and implementing bodies. Key figures spend a lot of time explaining to the government how complex residents' problems really are, and there's no standard way to train new helpers. By experiencing residents' situations first-hand, users gain a better understanding of where people get stuck. This helps key figures support residents more effectively and helps policymakers create clearer, more understandable rules. During phase 1, Game Tailors is investigating whether EmpathieSim is feasible: which stories work best, which format fits best (screen or VR), and whether the experience genuinely changes how people think. Source: public phase 1 summaries, RVO
Mosaic
Mosaic is an interactive VR film in which participants literally step into each other's shoes: the civil servant experiences the citizen's life, and vice versa. In the second part, both perspectives meet in a confrontation scene where participants jointly respond to dilemmas. The key contact person selects themes relevant to their own community and guides the follow-up discussion. In phase 1, Scopic Labs investigates which themes, scenarios, ethical frameworks and guidance protocols deliver the greatest impact. Source: public phase 1 summaries, RVO