Achter de voordeur
Behind the Front Door is a mixed reality experience that puts civil servants at the table with a resident who's stuck in their dealings with the government. Working with key stakeholders, directors and professional actors, recognisable situations are turned into true-to-life scenarios – for example, an incomprehensible letter or a service desk where someone hits a dead end. A reflection session follows afterwards. Dutch Rose Media/4DR Studios is carrying out the feasibility study in collaboration with BUas and the municipality of Eindhoven. Source: public phase 1 summaries, RVO
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WijkWijs
WijkWijs is a mobile app that helps residents prepare for a crisis at neighbourhood level. Under normal circumstances, users follow a playful AR trail past emergency facilities and key locations in their own neighbourhood, complete with immersive explanations and an AI assistant. When the internet goes down, the app switches to an offline crisis mode featuring a local map, and the on-device AI assistant remains available. The feasibility study is being carried out by Dutch Rose Media/4DR Studios in Eindhoven, with Magic Trailz and Mear Fryslân as operational partners and the municipality of Eindhoven serving as the test site. Source: public phase 1 summaries, RVO
Mosaic
Mosaic is an interactive VR film in which participants literally step into each other's shoes: the civil servant experiences the citizen's life, and vice versa. In the second part, both perspectives meet in a confrontation scene where participants jointly respond to dilemmas. The key contact person selects themes relevant to their own community and guides the follow-up discussion. In phase 1, Scopic Labs investigates which themes, scenarios, ethical frameworks and guidance protocols deliver the greatest impact. Source: public phase 1 summaries, RVO
SHIFT
SHIFT is an interactive conversation experience for key workers and people seeking support. During the conversation, they work together to build a visual picture of the future around themes such as housing, work, relationships and leisure time. Physical objects, cards and short interactive mini-games make the conversation more tangible and less dependent on words. SHIFT supports key workers without replacing human contact. The method offers an alternative to the classic intake interview and can help build trust more quickly and tailor support more effectively. Potential users include municipalities, welfare, youth and participation organisations, and educational institutions. Source: public phase 1 summaries, RVO
The Key
The Key is a mobile immersive simulation game in which key figures and partner organisations practise handling realistic support requests within a neighbourhood. Players gather around a shared dashboard, discuss their approach as the game unfolds, choose routes and see immediately how their choices affect trust, progress, workload and collaboration. In phase 1, Hub Creations is investigating the content-related, technical, usability and market feasibility. They are developing a proof of concept featuring a pilot storyline, a dashboard mock-up and a focus group test with key figures, the municipality and chain partners. Source: public phase 1 summaries, RVO
Wijkmakers
Wijkmakers is a physical, interactive scale model that lets residents practise mutual self-reliance during disruptions and crisis situations in their neighbourhood. Around the model, participants make joint decisions under time pressure about requests for help, resources, roles and priorities. Light, sound and other changes immediately show what their choices mean for the neighbourhood. In phase 1, Hub Creations is developing a proof of concept and examining its content-related, technical, and usage and market feasibility. Residents, municipalities and neighbourhood partners are testing the experience together. Source: public phase 1 summaries, RVO
Tussen straat en systeem
Robin de Lange is developing immersive training for key professionals who deal with homeless people in their daily work. Participants experience just how complex everyday life on the streets can be, and practise handling situations where people react with distrust, confusion, anger or withdrawal. Language and cultural differences add a further layer of challenge. The training is aimed at neighbourhood police officers, library staff, youth workers and community coaches, among others. For this group, dealing effectively with homeless people is part of everyday practice. Source: public summaries phase 1, RVO